We offer fast and reliable shipping for all our clothing products. The shipping time for your orders usually takes 1-3 business days. Enjoy free shipping on orders over 750 TL. For any questions regarding your order, please contact our customer service team for assistance.

Return and Exchange Policy

You can return products purchased from Namidesa.com within 14 days of the delivery date.

For your return request to be accepted, the following conditions must be met:

• The product must be returned within 14 days.
• The product must be unused, unwashed, and unopened.
• The product must have its original packaging and all tags, if any.
• The product must be delivered to us in a resalable condition and complete.
• For return shipments, if possible, you must include your order number and contact information inside the package.

Return Process

To return products purchased online, you must first contact Namidesa.com customer service. The return shipping address and necessary guidance will be provided to you by our customer service.

After the returned product reaches us and undergoes necessary checks, if it meets the return conditions, your refund will be processed via the payment method you used during checkout.

It may take a few business days for the refund to reflect in your account, depending on your bank.

Non-Returnable Products

Product returns are not accepted in the following cases:

• Used or washed products,
• Products with opened packaging,
• Products with removed or damaged tags,
• Products that have lost their resalability,
• Products beyond the 14-day return period.

Note: Defective, faulty, or products shipped differently from what was ordered are evaluated under your legal rights. In such cases, you can contact our customer service.

For your return and exchange requests, you can contact Namidesa.com customer service.